More information and assistance can be obtained through the following steps.
The e3Learning support desk will be unable to assist with most enquiries. For this reason, and for the quickest and most accurate assistance, please ensure the steps below are followed.
Step 1: Contact your local eLearning administrator
Each health service on the ReHSeN portal has an eLearning Administrator, who is a primary contact for providing assistance to users.
If you are unable to reach your local eLearning Administrator please contact your relevant education, HR or administration personnel.
If you are uncertain who you should contact with your query, please follow Step 2.
Step 2: Contact the regional elearning administrator
If your organisational eLearning administrator is unable to resolve your query/issue, they (not you) should contact their respective regional eLearning administrator (see contact details below).
You should only contact your regional eLearning administrator if:
- * your local eLearning administrator is unavailable, or
- * if the issue is of high-importance or urgency.
Hume RegionDr Sue Wilson
Director of Clinical Services Administration
Ph: 03 57614209
Administration | Education and Research | Northeast Health Wangaratta
T 03 5722 5149
Gippsland RegionRobyn Godbold
Gippsland Regional Nurse/Midwife
Grampians and Loddon Mallee Regions
In the absence of Regional Administrators for the Grampians and Loddon Mallee Regions, please contact the System Administrator or Clinical Educator at your health service.